Terms of Service

Last updated: July 18, 2026

Effective Date: July 18, 2026

Welcome to XNA SOLUTIONS, LLC. These Terms of Service ("Terms," "Agreement") govern your use of the website at www.xnaso.shop (the "Site") and the services provided by XNA SOLUTIONS, LLC ("Company," "we," "us," or "our"). Please read these Terms carefully before using the Site or engaging our services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access the Site or use our services.

These Terms constitute a legally binding agreement between you and XNA SOLUTIONS, LLC. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you are accessing the Site on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, you must not access or use the Site. The services available on the Site are intended for users who are at least 18 years old. By using the Site, you represent and warrant that you are at least 18 years of age.

2. Intellectual Property Rights

Unless otherwise indicated, the Site and all content and materials available on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, source code, and the design, selection, and arrangement thereof (collectively, the "Content"), are the exclusive property of XNA SOLUTIONS, LLC, our licensors, or other content providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The XNA SOLUTIONS name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of XNA SOLUTIONS, LLC. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and the Content for your personal, non-commercial purposes. You must not:

  • Reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any Content.
  • Use any Content for any commercial purpose without obtaining a license from us.
  • Remove any copyright or other proprietary notices from any Content.
  • Reverse engineer, decompile, or disassemble any software or technology provided through the Site.
  • Use any data mining, robots, or similar data gathering or extraction methods.
  • Frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information without our express written consent.

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

3. User Obligations and Conduct

As a condition of your use of the Site, you agree not to use the Site for any purpose that is unlawful or prohibited by these Terms. You agree to abide by all applicable local, state, national, and international laws and regulations. You further agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site.
  • Use any device, software, or routine that interferes with the proper working of the Site.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site, or expose them to liability.
  • Use the Site for any commercial solicitation purposes without our prior written consent.
  • Collect or track the personal information of others without their consent.

Violation of these obligations may result in immediate termination of your right to use the Site and may subject you to legal liability.

4. Account Terms

Certain features of our services may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete registration information.
  • Maintain and promptly update your account information as necessary.
  • Maintain the confidentiality and security of your account credentials, including your password.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.
  • Accept responsibility for all activities that occur under your account.
  • Not share your account credentials with any third party.

We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms. We will not be liable for any loss or damage arising from your failure to comply with these account security obligations.

5. Service Terms and Payment

The specific terms for each service we provide, including scope of work, deliverables, timelines, and fees, will be set forth in a separate Statement of Work, Service Agreement, or Order Form executed by both parties (each a "Service Agreement"). In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall govern with respect to the specific services described therein.

Unless otherwise specified in a Service Agreement, the following payment terms apply:

  • Fees are quoted in United States Dollars (USD) and are exclusive of any applicable taxes.
  • Invoices are due within thirty (30) days of the invoice date unless otherwise specified.
  • Late payments may incur a service charge of 1.5% per month (18% per annum) on the outstanding balance, or the maximum rate permitted by law, whichever is lower.
  • All fees are non-refundable except as expressly provided in a Service Agreement.
  • We reserve the right to suspend services for accounts that are more than thirty (30) days past due.
  • Client is responsible for all taxes, duties, and similar charges imposed by any governmental authority.

We reserve the right to change our fees at any time. Any fee changes will be communicated to you in advance and will apply to services ordered after the effective date of the change.

6. Limitations of Liability

To the fullest extent permitted by applicable law, in no event shall XNA SOLUTIONS, LLC, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

  • Loss of profits, revenue, business, or anticipated savings.
  • Loss of use, data, goodwill, or other intangible losses.
  • Cost of procurement of substitute goods or services.
  • Business interruption or service downtime.
  • Damages arising from your inability to access or use the Site or services.
  • Any unauthorized access to or alteration of your transmissions or data.
  • Any other matter relating to the Site or services.

These limitations apply regardless of the theory of liability, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising out of or relating to these Terms or your use of the Site or services shall not exceed the greater of: (a) the amount you have paid to us in the twelve (12) months preceding the event giving rise to the liability, or (b) one hundred dollars ($100.00). This limitation of liability is a fundamental part of our agreement and reflects a fair allocation of risk between the parties.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions or limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

7. Disclaimer of Warranties

The Site and all content, materials, and services available on or through the Site are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, XNA SOLUTIONS, LLC disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties arising from course of dealing, course of performance, or usage in trade.
  • Warranties that the Site will be uninterrupted, timely, secure, or error-free.
  • Warranties that any defects or errors will be corrected.
  • Warranties that the Site or the servers that make it available are free of viruses or other harmful components.
  • Warranties regarding the accuracy, reliability, or completeness of any content or information on the Site.

No advice or information, whether oral or written, obtained by you from us or through the Site shall create any warranty not expressly stated in these Terms. You acknowledge that your use of the Site is at your sole risk.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless XNA SOLUTIONS, LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees and costs) arising from or relating to:

  • Your use of and access to the Site.
  • Your violation of any term of these Terms.
  • Your violation of any third-party right, including but not limited to any copyright, property, or privacy right.
  • Any claim that your use of the Site or services caused damage to a third party.
  • Any content or information you submit, post, or transmit through the Site.
  • Your violation of any applicable law, rule, or regulation.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

9. Termination

We may terminate or suspend your access to the Site and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

Termination of these Terms does not affect any rights or obligations that have accrued prior to termination, including any outstanding payment obligations. The following provisions shall survive any termination of these Terms: Sections 2 (Intellectual Property Rights), 6 (Limitations of Liability), 7 (Disclaimer of Warranties), 8 (Indemnification), 10 (Governing Law), 11 (Dispute Resolution), and any other provisions that by their nature are intended to survive.

If you wish to terminate your account, you may simply discontinue using the Site or contact us at support@xnaso.shop to request account deletion. We will process your request within a reasonable timeframe.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

The parties agree that the exclusive venue for any legal action arising out of or relating to these Terms or the Site shall be the state and federal courts located in Laramie County, Wyoming. You hereby submit to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.

11. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved through the following dispute resolution process:

Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to attempt to resolve the dispute informally through good-faith negotiations. The party asserting the dispute shall provide written notice to the other party describing the nature of the dispute and the proposed resolution. The other party shall have thirty (30) days from receipt of such notice to respond. If the dispute is not resolved within forty-five (45) days of the initial notice, either party may proceed to mediation.

Mediation

If informal resolution is unsuccessful, the parties agree to mediate the dispute before a mutually agreed-upon mediator in Laramie County, Wyoming. The mediation shall be conducted in accordance with the mediation procedures of JAMS or another reputable alternative dispute resolution provider. Each party shall bear its own costs and attorneys' fees associated with the mediation, and the parties shall share equally the fees and costs of the mediator.

Arbitration

If the dispute is not resolved through mediation within sixty (60) days of the initiation of mediation, the dispute shall be resolved by binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted by a single neutral arbitrator in Laramie County, Wyoming. The arbitrator's decision shall be final and binding on the parties, and judgment on the award may be entered in any court having jurisdiction thereof.

Class Action Waiver

To the fullest extent permitted by applicable law, you and XNA SOLUTIONS, LLC agree that each party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site or services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the revised terms, you must stop using the Site and services. We encourage you to review these Terms periodically.

13. Entire Agreement

These Terms, together with any Service Agreements, the Privacy Policy, and any other documents incorporated by reference, constitute the entire and exclusive agreement between you and XNA SOLUTIONS, LLC regarding your use of the Site and services, and supersede and replace any prior oral or written agreements, understandings, or communications.

14. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect.

15. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

16. Contact Information

If you have any questions about these Terms, please contact us at:

XNA SOLUTIONS, LLC
1718 CAPITOL AVE
CHEYENNE, OH 82001
United States

Email: support@xnaso.shop
Phone: +1 (276) 597-9966
Website: www.xnaso.shop